Copper Bull Electrical - Privacy Policy

### Privacy Policy of Copper Bull Electrical Services

At Copper Bull Electrical Services, we value your privacy and are dedicated to safeguarding the information you share with us while using our website. This Privacy Policy outlines how we collect, use, and protect your information. By accessing or using our website, you agree to the practices described in this policy. We encourage you to also review our Terms of Use, which govern your interaction with our site and any specific conditions related to certain services or content. In this policy, “we,” “us,” or “our” refers to Copper Bull Electrical Services and its affiliates, while “you,” “your,” or “user” refers to anyone visiting or interacting with our website.

### Understanding Personal and Non-Personal Information

This Privacy Policy explains how we handle two types of information: personal information and non-personal information.

#### What Is Non-Personal Information?

Non-personal information is data that does not identify you as an individual. When you visit our website—perhaps to explore our electrical services or read helpful tips—we may gather non-personal details through your browser, such as your device type or general location. Since this information cannot be linked to you personally, we may use or share it freely to improve our website, analyze trends, or enhance our services.

#### What Is Personal Information?

Personal information is data that can identify you, such as your name, email address, phone number, or payment details. We may collect this information in several ways, including:

- When you fill out a contact form, request a quote, or sign up for updates.

- When you engage in a transaction with us or our partners, such as scheduling a service or making a payment.

- When you voluntarily provide details to participate in promotions, request information, or use our online tools.

### How We Collect Information Using Technology

We may use tools like cookies and web beacons to enhance your experience on our website.

#### Cookies and Similar Technologies

A cookie is a small data file stored on your device by our website to remember your preferences or track your activity. For example, cookies allow us to save your contact details for future visits, making it easier for you to request services. Cookies cannot harm your device or run software—they simply help us personalize your experience.

Web beacons are tiny graphics embedded in our pages or emails that help us understand how you interact with our content. They might tell us if you opened an email or visited a specific page. These tools help us measure engagement and improve our offerings.

We may also work with third-party partners who use cookies to analyze site traffic or deliver ads. These partners collect anonymous data to refine our website and may use persistent cookies to track usage patterns. While we don’t share your personal information with these partners, they might collect data independently if you interact with their services (e.g., clicking an ad). We don’t control their practices, so we recommend reviewing their privacy policies.

You can manage cookies through your browser settings. Declining cookies is an option, but it may limit your ability to use some interactive features on our site.

### How We Use Your Personal Information

We collect and use personal information to:

- Provide you with access to our website, services, or products.

- Respond to your inquiries or service requests.

- Process payments and maintain ongoing support for completed work.

- Send you updates, promotions, or news about our services (or those of trusted partners) that might interest you.

- Conduct research to improve our offerings and analyze how our website is used.

- Protect our legal rights, comply with laws, or ensure the safety of our users.

Sometimes, we combine online data with information you provide offline (e.g., during a service call). We may also anonymize your personal information—removing identifiers like your name—so it becomes non-personal data. Once anonymized, we treat it like other non-personal information.

### Sharing Your Personal Information

We do not share your personal information with unrelated third parties without your consent, except as outlined below:

- **Service Providers:** We may share information with trusted companies that assist us with tasks like payment processing, email delivery, or website hosting. These providers are bound to use your data only for the services we request.

- **Business Transactions:** If Copper Bull Electrical Services is involved in a merger, sale, or similar event, your information may be transferred as part of that process.

- **Legal Obligations:** We may disclose information if required by law, such as in response to a subpoena, court order, or investigation. We may also share it to protect our rights, property, or the safety of others.

- **Third-Party Ads:** Advertisers on our site may use their own cookies or beacons. If you engage with their content, their privacy practices apply, and we encourage you to review them.

When you use features like submitting reviews through our site, we may ask permission to share basic details (e.g., your name) with the reviewed party.

### Communication With You

We may reach out via email, phone, or mail to share information about our services, promotions, or updates. If you contact us through an online form, we may reply with your personal details included. While we strive to protect these communications, we cannot guarantee their security during transmission.

### Protecting Your Information

We use industry-standard security measures to safeguard your personal information from unauthorized access, loss, or misuse. Only authorized staff and vetted third-party vendors can access this data, and they are obligated to keep it confidential. However, no system is entirely immune to breaches, and we cannot fully guarantee protection against determined unauthorized access.

### Links to Other Websites

Our site may include links to external resources we think you’ll find useful. We’re not responsible for the privacy practices or content of those sites, so please review their policies if you visit them.

### Public Forums

If our website offers discussion boards or comment sections, anything you post there becomes public. Avoid sharing sensitive details, as we’re not liable for how others might use that information. We don’t endorse opinions expressed in these forums, and you must follow our rules for participation.

### Managing Your Information

You can review, update, or delete your personal information by contacting us or using tools provided on the site (e.g., unsubscribing from emails). Let us know if you’d like to opt out of communications or remove your data.

### Children’s Privacy

We do not knowingly collect information from children under 13. If we discover we’ve unintentionally gathered such data, we’ll delete it promptly. Contact us if you believe this has occurred.

### Updates to This Policy

We may revise this Privacy Policy as needed. Changes will be posted here, and significant updates will be highlighted on our homepage for a reasonable time. If you have questions about our privacy practices, feel free to reach out.

### Contact Us

For any privacy-related inquiries, please contact Copper Bull Electrical Services through our website or customer service channels.